This Policy describes how ClavaMetrics, operated by Joaquín Reiris Olsen Boje (reiris.joaquin@gmail.com), processes personal data.
In most cases, the club or sports organization that contracts the Service is the data controller of its players' and staff's data, and ClavaMetrics acts as data processor, processing them on behalf of and under the instructions of the club to provide the Service. Regarding the Customer's own account data (billing, administrator users), ClavaMetrics acts as controller.
| Category | Examples |
|---|---|
| Account and staff | Name, email, role, club, preferences, time zone. |
| Players | Name, date of birth, nationality, position, height, weight, photo, shirt number. |
| Health data (sensitive) | Injuries, clinical records, physiotherapy treatments, rehabilitation, wellness, RPE, physical assessments. |
| Performance | GPS data, training loads, match reports, video. |
| Nutrition | Calorie targets, macros, meal plans. |
| Technical usage | Access logs, device, IP address, in-app activity. |
| Payment | Handled by Paddle. We do not store card numbers; we receive subscription status data. |
To operate the Service we use providers that process data on our behalf, under confidentiality and security obligations, including:
Some providers may process data outside your country. In such cases, appropriate safeguards apply (e.g. standard contractual clauses) in accordance with applicable law.
We retain data while the account is active and as instructed by the responsible club. After termination, data is deleted or anonymized within a reasonable period, unless a legal retention obligation applies (e.g. billing).
We apply technical and organizational measures: encryption in transit, role-based access control, per-club data isolation (multi-tenant with row-level security policies) and audit logs. No system is 100% infallible; we will notify incidents as required by law.
Data subjects may exercise their rights of access, rectification, erasure, objection, restriction and portability. As player data is usually managed by the club (controller), requests are channeled through it; ClavaMetrics cooperates to address them. Contact: reiris.joaquin@gmail.com.
We use local storage and technical cookies necessary for login and app functionality (e.g. session, preferences, language). We do not use third-party advertising cookies.
We may update this Policy. We will publish the current version with its date and notify material changes.
For privacy or data protection inquiries: reiris.joaquin@gmail.com.
© ClavaMetrics.